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Keeping your business running smoothly is priority number one.
Your customers, suppliers and employees need to have reliable access
to your data. How can you run a top-notch network without the high
cost of in-house IT staff?
Optinet can help you by providing outstanding support services
with the knowledge and understanding that only years of experience
can provide. Optinet is a name you can trust, because we understand
the needs of a growing business.
Remember that outsourcing is a great way to keep your costs down,
and it allows you to concentrate on your business, instead of worrying
about your network. Service contracts are available, and are tailored
to best suit your company's requirements. The time for a positive
change is now!
Optinet offers a variety of service level agreements, from which
clients may choose the most flexible, and most appropriate program
for their individual needs.
For desktop maintenance and management, you can choose: A contract
which specifies a particular method of delivery Subscription-based
services in which standard support packages are available by subscription
on a per seat price basis
Staffing options: We offer a variety of staffing
options to suit a customer's needs, including desktop technicians,
help desk staff and temporary staffing solutions to handle special
projects.
Staffing options include:
- 24/7 desktop technician support.
- Scheduled account visits conducted
- on an as-needed basis
- Scheduled visits range from one to four
days per week, depending on customers' needs and schedules.
- Call-in
service/time and materials for emergency needs, short projects
and legacy systems.
- Temporary staffing services.
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