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Network Services - Outsourcing
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Network Services
Outsourcing

Keeping your business running smoothly is priority number one. Your customers, suppliers and employees need to have reliable access to your data. How can you run a top-notch network without the high cost of in-house IT staff?

Optinet can help you by providing outstanding support services with the knowledge and understanding that only years of experience can provide. Optinet is a name you can trust, because we understand the needs of a growing business.

Remember that outsourcing is a great way to keep your costs down, and it allows you to concentrate on your business, instead of worrying about your network. Service contracts are available, and are tailored to best suit your company's requirements. The time for a positive change is now!

Optinet offers a variety of service level agreements, from which clients may choose the most flexible, and most appropriate program for their individual needs.

For desktop maintenance and management, you can choose: A contract which specifies a particular method of delivery Subscription-based services in which standard support packages are available by subscription on a per seat price basis

Staffing options: We offer a variety of staffing options to suit a customer's needs, including desktop technicians, help desk staff and temporary staffing solutions to handle special projects.

Staffing options include:

  • 24/7 desktop technician support.
  • Scheduled account visits conducted
  • on an as-needed basis
  • Scheduled visits range from one to four days per week, depending on customers' needs and schedules.
  • Call-in service/time and materials for emergency needs, short projects and legacy systems.
  • Temporary staffing services.
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