Call Us: 604 288 1300 - Mail: service@optinetsystems.com

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Design and Implementation Services

Optinet offers design and implementation services for IP Telephony, Networks, CCTV/Video, Access Control and Audio systems.

The process of acquiring an IP Phone System involves several steps:

1) Discovery, Demo & Design
2) Proposal/quote
3) Commitment
4) Award
5) Project Implementation
6) Cutover-GO LIVE
7) Knowledge transfer-User training
8) Final acceptance
9) Customer Satisfaction Performance Survey is provided.

The time frame from start to finish depends upon your organization’s acquisition and selection process, so if you are only at the research phase and/or budgetary planning stage, a lapse of 6 to 24 months could occur between Steps 2 and 4 above.

An Optinet Systems account team will engage in a discovery with you to understand your business processes, challenges, growth expectations, geographic locations, your LAN/WAN topology, current voice & data Carrier services and/or required services and contracts along with other specifics relevant to your business. If the discovery outcome meshes with our product solution, we would proceed to scheduling a demo (either in your office, our office or via webinar). The demo provides you/your team with a sense of how the product will fit into your organization and assists with the technical specification and configuration design. From this step we proceed to an in-depth Proposal/budgetary quotation and submit for your consideration and further dialogue. Revisions are often made at this point. A broad implementation task and timeline is provided to give you realistic information about delivery lead times. Depending upon budgets, readiness and scale of the project this time frame can be as short as 3-4 weeks to as long as 12 weeks when Carrier contracts, provisioning and delivery are involved. When you advance to project Award we then submit the Agreement of Sale and financing documents should leasing be the selected financing method. Upon receipt of authorized documents and deposit fees, the Project Implementation process begins and continues to the GO LIVE date, at which point training begins for System Administrator(s) and Users. Final acceptance of the system indicates that all system (product) in-scope deliverables per the Statement of Work have been fulfilled. Typically Acceptance sign off occurs 20 business days from GO LIVE date. Customer Satisfaction is measured following the system installation (typically 90 days from the system registration date) and measured annually thereafter.

Whether you are tasked with deploying a network related component, contemplating a network upgrade, or tasked with defining the total design requirements of a new network, there are many aspects of Network design to consider.

Our designers are accredited and certified by professional associations (BICSI) and manufacturers in the field of telecommunications distribution design. BICSI is a not-for-profit telecommunications association serving the telecommunications industry. The professional accreditation of Registered Communications Distribution Designer (RCDD) is administered by BICSI. An RCDD has attained the status of excellence in the field and is recognized industry-wide as indicating superior expertise. An RCDD must complete a structured, on-going program of continuing education.

If your organization requires infrastructure replacement or moves, adds and changes to existing communications wiring (horizontal, backbone and termination points), Optinet Systems’ will be pleased to assist and you will be pleased with the results!

The process of selecting cameras, access control and/or a perimeter security system involves several steps:

1) Discovery
2) Demo & Design
3) Proposal/quote
4) Commitment
5) Award
6) Project Implementation
7) System-Camera TURN UP
8) Knowledge transfer-User training
9) Final acceptance
10) Satisfaction rating request

The time frame from start to finish depends upon your organization’s acquisition and selection process, so if you are only at the Expression of Interest and budgetary planning stage a lapse of 6 to 24 months could occur between Steps 2 and 4 above.

An Optinet Systems account manager/sales engineer will engage in a discovery with you to understand your protection and safety vulnerabilities, growth expectations, budgetary expectations, geographic locations, your LAN/WAN topology if relevant, and physical site environments. If the discovery outcome meshes with our product solution(s), we would proceed to scheduling a demo (either in your office, our office or via webinar). A camera and/or access control demo provides you/your team with a sense of how the product(s) will fit into your organization and assists with the development of technical specifications and configuration design. From this step we proceed to an in-depth Proposal/budgetary quotation and submit for your consideration and further dialogue. Revisions are often made at this point. A broad implementation task and timeline is provided to give you realistic information about delivery lead times. Depending upon budgets, readiness and scale of the project this time frame can be as short as 2 weeks to as long as several months in the case of more complex access control integrations or perimeter protection is involved. When you advance to project Award we then submit the Agreement of Sale and financing documents should leasing be the selected financing method. Upon receipt of authorized documents and deposit fees, the Project Implementation process begins and continues to the TURN UP date, at which point training begins for System Administrator(s). Final acceptance of the system indicates that all system (product) in-scope deliverables per the Statement of Work have been fulfilled. Typically Acceptance sign off occurs 20 business days from TURN UP date. Customer Satisfaction is measured following the system installation (typically 30-60 days).

“ The quality of workmanship and skill is top notch.Your technicians and supervisors are highly qualified and are able to give sound advice on network related issues while on the job site. Your standards are A++, which is what the industry should be but rarely exemplifies. As always, very impressed.”
Manager, Information Technology, EasyPark, Vancouver, BC
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